Privacy Policy for LeadFlow.tech
Effective Date: 04/12/2024
Last Updated: 04/12/2024
At LeadFlow.tech, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and share your information when you use our CRM platform, accessible via our website and mobile application (the “Service”). By using the Service, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our Service.
1. Information We Collect
When you use LeadFlow.tech, we collect the following types of information:
a. User Information
• Name, email address, phone number, and other account registration details.
• Payment information for subscription-based services (processed securely by third-party payment providers).
b. Contact Data
• Contact details you upload, import, or integrate with LeadFlow.tech, such as names, emails, phone numbers, and other associated information.
c. Usage Data
• Logs of your interactions with the platform, such as page visits, features accessed, and performance data.
• Device information, such as IP address, browser type, operating system, and device identifiers.
d. Third-Party Integrations
• Data retrieved from integrations with third-party tools and services, such as email providers, calendars, or marketing tools (with your permission).
2. How We Use Your Information
We use your information to provide, improve, and secure the Service, including:
• Organizing and managing your contact data for efficient CRM activities.
• Automating workflows, communications, and follow-ups with your contacts.
• Personalizing your user experience and delivering customized features.
• Monitoring usage trends and improving the functionality of LeadFlow.tech.
• Sending notifications, updates, or promotional communications (opt-out options available).
• Ensuring compliance with legal obligations and protecting against unauthorized use or breaches.
3. Sharing Your Information
We only share your information under the following circumstances:
• With Your Consent: When you explicitly agree to share data with third parties.
• Service Providers: Trusted third parties who perform functions on our behalf, such as cloud storage, payment processing, or analytics.
• Legal Compliance: When required by law, subpoena, or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Retention
We retain your information for as long as necessary to provide the Service and comply with legal obligations. Contact data will remain in your account until you delete it or close your account.
5. Your Rights
Depending on your jurisdiction, you may have the following rights:
• Access, update, or delete your data.
• Restrict or object to data processing.
• Export your data in a machine-readable format.
• Withdraw consent for data processing, where applicable.
To exercise these rights, please contact us at privacy@leadflow.tech.
6. Security
We implement industry-standard security measures to protect your data. However, no system is 100% secure. Please use strong passwords and secure your devices to minimize risks.
7. Third-Party Links
Our Service may include links to third-party websites or tools. We are not responsible for their privacy practices. Please review their policies independently.
8. International Users
If you access the Service outside of Greece and the European Union, your data may be transferred and stored in a country with different data protection laws. By using the Service, you consent to such transfers.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the Service or via email. Please review the policy regularly for updates.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
LeadFlow.tech
Email: support@leadflow.tech
Website: www.leadflow.tech
This Privacy Policy is designed to comply with applicable laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), but you should consult a legal expert to ensure full compliance.